- You can go to https://www.flamingo.ae/shop, choose your products, and follow the simple steps which are self explanatory.
- You can also place an order by emailing firstname.lastname@example.org along with your contact number and we will call you back to verify the order and place the order on your behalf.
- For whole sale customers, you can get in touch with us via the form in the following link: https://www.flamingo.ae/wholesale-enquiry/ form.
- Alternatively, you can contact us through email: email@example.com or phone: +971529610978.
It is not essential to create an account. You can easily place an order as a guest by following the simple instructions
Currently, our products are only shipped within the UAE. But soon we will be opening to other GCC countries, either via an agent or through direct shipping.
You can pay securely via credit or debit card online, make a bank transfer, or alternatively, pay cash on delivery.
- We offer free delivery for orders above AED 500/ within the UAE.
- For orders below AED 500, a flat rate of AED 27/ is charged per order.
- Once order is placed, delivery is made within 3 working days.
- Please email us on firstname.lastname@example.org stating the invoice number and product details to be cancelled.
- Cancellations of a placed or confirmed order should be done before the product is shipped (which is 1-3 working days).
- If you have made the payment online, the amount will be refunded to your account within 7-30 working days.
- The service provider charges will not be refunded.
- In case of any manufacturing defect or if you are unsatisfied with our product, we are happy to replace the product. Please make a request for replacement via email to us @ email@example.com stating the invoice number and mode of payment
- Requests for exchange should be done within 7 days of purchase.
- For any exchanges, the product must be returned intact along with the tags and packaging within 7 days of purchase.
- We do not provide refunds, only exchange is possible.
- The product can be exchanged for a product of similar or higher value. When the value is higher, the difference in the value will be charged into customer account.
- No refund will be made for exchange with a product of lesser value.
- For all purchases , customer bears the cost of courier for the product return. Please ensure that you inform us of the courier details while returning the product.
If you are looking for gift cards, you can write to us on firstname.lastname@example.org stating the amount and details, and we can provide you with e-vouchers for you as per your needs.
Yes. In the check out page, you can choose the option of “ship to a different address” and mention the house address it should be shipped to.